Introduction
Starting a new role is like stepping onto an unfamiliar battlefield. You want to prove your worth from day one. But beware: acting too quickly without understanding the context can do more harm than good. Joshua Tucker, a senior engineer, shares a strategy to avoid this pitfall and turn this bias toward action into an asset.
Phase 1: The Collection Period
Before diving in headfirst, take the time to listen. During the first few weeks, be active in your passivity. Map the terrain, identify key stakeholders, and observe team dynamics. Question the "why" behind existing processes. Apply "Chesterton’s Fence": don’t change a process without understanding its purpose.
Concrete Examples
A striking example is the integration of new technologies in a company. IBM recently adopted a similar approach to integrate AI into its internal processes, first going through a phase of observation and listening before deploying its solutions.
Phase 2: Synthesis
This phase is crucial for turning collected data into meaningful actions. Analyze and connect the dots. Identify recurring pain points mentioned by different stakeholders. Categorize opportunities into "low-hanging fruit" and systemic issues requiring a long-term strategy.
Use Cases
Spotify uses this method to continuously improve its application. By listening to user feedback and identifying recurring pain points, they prioritize quick fixes before tackling more complex improvements.
Phase 3: Strategic Acceleration
This is the time to unleash your bias toward action safely. Start with quick wins that make your colleagues’ jobs easier. This allows you to quickly gain political capital. Share your hypotheses before launching a major project to get constructive feedback.
Statistics
According to a McKinsey study, companies that adopt a strategic approach to action see a 20% increase in operational efficiency.
Conclusion
Calibrating before accelerating ensures that each of your actions has a real impact. Next time you start a new role, take the time to understand before acting. Let's discuss your project in 15 minutes.
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